Plumbing – Lokava

Project Type: iOS & Android App Design & Development

Markwater Plumbing

With numerous staff working off-site on multiple projects at differing sites, our client needed an efficient and simple way to keep track of staff and the jobs that they were working on. Their existing process involved time consuming data entry by a single person as job updates were received from offsite workers via SMS. All communication was done via phone, email or sms resulting in information overload.

The client required a more efficient method whereby they could:

Receive and track detailed information about the jobs their staff were working on.

View job information using search filters (e.g: weekly/monthly calendars).

Send push notifications to all staff alerting them of important updates.

First Steps…

After in depth discussions with the client, Lokava identified that a mobile app would be an ideal solution. This app would be used by the offsite workers while the admin(s) back at the office would have access to a web based admin portal to manage the app. An Android app would also allow the client to issue their off-site staff with cost effective Android mobile phones.

The mobile app allowed off-site staff to:

  • View details on the jobs that they had scheduled for the coming week.
  • Create entries against a job as work was performed - this could include both notes and photos.
  • View entry details from previous work performed on various jobs to quickly get up to speed on the current status.

Admin(s) could use the web admin portal to:

  • Set weekly schedules and assign jobs to off-site staff.
  • View a weekly/monthly calendar showing current and upcoming jobs.
  • Send push notifications to all off-site staff.

…and also

  • Create off-site staff accounts.
  • View all submitted entries for jobs from off-site staff.

Ultimately, the goal of this app was to improve productivity and recover hours of lost time every week due to inefficient/manual processes.

The client has been incredibly satisfied with the functionality of the app and even showed it off to other businesses! Always a good sign :)

"The team at Lokava have been wonderful to work with. From some scribble on a piece of paper through to the development and launch of our customised business App, I have found Lokava to be professional, helpful, patient and supportive throughout the entire process. I would highly recommend them."

Carolyn Stanislas
Markwater Plumbing